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Our Policies

Business and ordering policies

Shipping and Handling

We attempt to ship your order as soon as we receive it.

We offer the following shipping methods:

Standard UPS Ground
UPS Second Day
UPS Overnite

This section may include the cost of each form of delivery as we update our site.

Returns

Customers often ask what our return policy is. We aim for complete customer satisfaction. If you are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what we can to make it right.

We may also provide a list of credit cards that we accept on this page.

Do you have any questions? Send us an e-mail at:

Email Rossmusicstore.com

Ross Music Sales & Service 
1800 Post Road
Airport Plaza 9a
Warwick, RI * USA * 02886
(401) 738-7677